Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Review insurance policy to determine coverage.
Prepare insurance claim forms or related documents and review them for completeness.
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Post or attach information to claim file.
Pay small claims.
Transmit claims for payment or further investigation.
Contact insured or other involved persons to obtain missing information.
Calculate amount of claim.
Apply insurance rating systems.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.
Analyzing needs and product requirements to create a design.
Determining the kind of tools and equipment needed to do a job.
Operation and Control
Controlling operations of equipment or systems.
Using scientific rules and methods to solve problems.
Generating or adapting equipment and technology to serve user needs.
Installing equipment, machines, wiring, or programs to meet specifications.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Determining causes of operating errors and deciding what to do about it.
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Speed of Limb Movement
The ability to quickly move the arms and legs.
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Job requires being honest and ethical.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires a willingness to take on responsibilities and challenges.
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.